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Legal

Terms of Service

Last updated: February 14, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and NEUTRYX LIMITED ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our services.

2. Services Description

NEUTRYX LIMITED provides IT governance, configuration management, and operational excellence consulting services. Our services include but are not limited to:

  • Configuration management and CMDB implementation
  • IT asset management and optimization
  • Process automation and workflow design
  • IT governance framework development
  • Compliance and audit support
  • Training and knowledge transfer

Specific services, deliverables, and terms will be outlined in separate service agreements or statements of work.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information when requested
  • Maintain the confidentiality of any account credentials
  • Notify us immediately of any unauthorized access or security breach
  • Use our services only for lawful purposes
  • Comply with all applicable laws and regulations
  • Not attempt to interfere with or disrupt our services
  • Not copy, modify, or distribute our proprietary materials without authorization

4. Intellectual Property Rights

All content, features, and functionality of our services, including but not limited to text, graphics, logos, icons, images, software, and methodologies, are owned by NEUTRYX LIMITED or our licensors and are protected by intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Modify or create derivative works from our content
  • Use our trademarks or branding without authorization
  • Reverse engineer or attempt to extract source code from our software

Any deliverables created specifically for you under a service agreement will be subject to the intellectual property terms specified in that agreement.

5. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our engagement. This includes:

  • Business strategies and plans
  • Technical specifications and architectures
  • Financial information
  • Customer and employee data
  • Proprietary methodologies and processes

Confidentiality obligations shall survive the termination of these Terms or any service agreement.

6. Payment Terms

Payment terms for our services will be specified in individual service agreements or statements of work. General payment terms include:

  • Invoices are due within 30 days of issuance unless otherwise specified
  • Late payments may incur interest charges
  • All fees are non-refundable unless otherwise stated
  • Prices are exclusive of applicable taxes unless stated otherwise

7. Limitation of Liability

To the maximum extent permitted by law:

  • Our total liability for any claims arising from these Terms or our services shall not exceed the fees paid by you in the twelve (12) months preceding the claim
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages
  • We shall not be liable for any loss of profits, revenue, data, or business opportunities
  • We do not warrant that our services will be uninterrupted, error-free, or completely secure

8. Disclaimer of Warranties

Our services are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to:

  • Implied warranties of merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy or completeness of information

We do not guarantee that our services will meet your specific requirements or achieve particular results.

9. Indemnification

You agree to indemnify, defend, and hold harmless NEUTRYX LIMITED and our officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your use of our services
  • Your violation of any third-party rights
  • Any content or data you provide to us

10. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Breach of these Terms
  • Violation of applicable laws
  • Fraudulent or illegal activity
  • Non-payment of fees

Upon termination, your right to use our services will cease immediately. Provisions that by their nature should survive termination shall remain in effect.

11. Force Majeure

Neither party shall be liable for any failure or delay in performing their obligations due to circumstances beyond their reasonable control, including but not limited to natural disasters, war, terrorism, riots, government actions, pandemic, or failure of third-party services.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which NEUTRYX LIMITED is incorporated, without regard to conflict of law provisions.

Any disputes arising from these Terms shall first be attempted to be resolved through good-faith negotiation. If negotiation fails, disputes may be resolved through mediation or binding arbitration, as agreed by both parties.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms, together with any service agreements or statements of work, constitute the entire agreement between you and NEUTRYX LIMITED regarding our services and supersede all prior agreements and understandings.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms of Service, please contact us at:

NEUTRYX LIMITED

Email: legal@neutryx.com

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